Dank Protection gives you peace of mind while saving you time and money.

Shipping Protection

Coverage in case your package is damaged in transit, stolen, or doesn’t arrive.

Instant Issue Resolution

Get a refund or replacement after issue confirmation by our customer service team.

24/7 Claim Support

Dank Protection is here for you whenever an issue arises — with an average response time of under 24 hours (excluding weekends).

No Third Parties

Our insurance is offered in-house. No third parties and no hand-offs. Contact our customer service for fast, easy coverage.

Details

Dank Protection shipping protection extends coverage for online purchases that are lost or damaged in transit, or stolen immediately after the carrier’s proof of delivery.

• If your order is delayed more than 10 days, we’ll send a replacement, give you a refund, or store credit (one of the above).
• If your order is lost, stolen, or arrives damaged, we’ll send a replacement, give you a refund, or store credit.
• Resolution in under 24 hours in most cases, excluding weekends.
• If your order is delayed, please allow ten days before filing a claim. USPS shipments often face delays. Thanks, Federal Government 😕
• If your order arrived damaged, please take photos of the package and damaged items, then contact our customer service. 
• To file a claim, please email us at contact us or use our chat feature.